133 Davey St, Hobart TAS 7000, Australia

Privacy Policy

At evobuarcalo, we understand that managing family finances involves sharing personal information with us. This policy explains exactly how we collect, use, and protect your data when you use our family budgeting platform.

Last updated: March 15, 2025

1 Information We Collect

When you create an account with evobuarcalo, we collect information that helps us provide you with personalized budgeting tools and financial insights. Here's what we gather and why:

Personal Information

  • Name, email address, and phone number for account creation and communication
  • Household size and basic demographic information to customize budgeting categories
  • Financial goals and preferences you share to help us suggest relevant features
  • Location data (city/state) to provide region-specific financial tips and local cost estimates

Financial Data

We collect financial information you choose to input into our budgeting tools. This includes income amounts, expense categories, savings goals, and spending patterns. We never access your bank accounts directly unless you explicitly connect them through our secure third-party integration partners.

Important Note

We only collect information that's necessary for providing our budgeting services. You control what financial data you share with us, and you can modify or delete this information at any time through your account settings.

2 How We Use Your Information

Your information helps us create a better budgeting experience for your family. We use your data in several specific ways:

  • Generating personalized budget recommendations based on your household size and spending patterns
  • Sending monthly financial summaries and goal progress updates via email
  • Providing customer support when you contact our help team
  • Improving our platform features based on how families actually use our tools
  • Ensuring account security by monitoring for unusual activity patterns
  • Complying with Australian financial service regulations and tax reporting requirements when applicable

Marketing Communications

We'll occasionally send you helpful budgeting tips, new feature announcements, and educational content about family financial planning. You can unsubscribe from these emails anytime, though we'll still need to send essential account-related messages.

3 Data Protection and Security

Protecting your financial information is our top priority. We've implemented several layers of security to keep your data safe:

Technical Safeguards

  • 256-bit SSL encryption for all data transmission between your device and our servers
  • Advanced firewall protection and regular security monitoring of our systems
  • Multi-factor authentication options to protect your account access
  • Regular security audits conducted by independent cybersecurity firms
  • Encrypted data storage with restricted access limited to essential personnel only

Staff Training and Access Controls

Our team members who handle customer data receive extensive privacy training and sign strict confidentiality agreements. Access to your information is limited to employees who need it to provide support or improve our services.

Data Breach Protocol

In the unlikely event of a security incident affecting your data, we'll notify you within 72 hours and provide clear information about what happened and what steps we're taking to address it.

4 Your Privacy Rights Under Australian Law

As an Australian resident, you have specific rights regarding your personal information under the Privacy Act 1988. Here's how you can exercise these rights with evobuarcalo:

Access and Correction

  • Request a copy of all personal information we hold about you
  • Correct any inaccurate or outdated information in your account
  • Download your financial data in a portable format
  • View the complete history of how we've used your information

Deletion and Restriction

You can request deletion of your account and all associated data at any time. We'll process deletion requests within 30 days, though we may need to retain some information for legal compliance purposes for up to 7 years as required by Australian financial record-keeping laws.

Making a Privacy Request

To exercise any of these rights, contact our privacy team at privacy@evobuarcalo.com or call us at +61260421311. We'll verify your identity and respond to most requests within 30 days. There's no charge for reasonable requests, though we may apply fees for excessive or repetitive requests.

5 Information Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted partners to provide certain services. Here's exactly when and why we might share your information:

Service Providers

  • Cloud hosting providers who store our data securely in Australian data centers
  • Email service providers for sending account notifications and budgeting tips
  • Payment processors for handling subscription payments (they never see your budgeting data)
  • Analytics services that help us understand how to improve our platform

All these partners sign strict data processing agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Australian law, court orders, or to protect our legal rights. We'll always notify you about such requests unless legally prohibited from doing so.

Business Transfers

If evobuarcalo is acquired by another company or undergoes a merger, your information may be transferred as part of that transaction. We'll provide 30 days' notice before any such transfer and ensure the new owner maintains the same privacy protections.

6 Data Retention and International Transfers

How Long We Keep Your Information

We retain your account information for as long as your account remains active. After you close your account, we keep your data for 12 months to allow for account recovery, then permanently delete most information. Some financial records may be retained longer to comply with Australian tax and business record requirements.

  • Active account data: Stored while your account is open
  • Closed account recovery: 12 months after account closure
  • Financial compliance records: Up to 7 years as required by law
  • Marketing preferences: Until you unsubscribe or we update our systems

International Data Handling

Your data is primarily stored in Australian data centers. However, some of our service providers may process information overseas, particularly in the United States and European Union. We ensure these transfers comply with Australian privacy laws and include appropriate safeguards.

7 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and understand how you interact with our platform.

Types of Cookies We Use

  • Essential cookies that keep you logged in and remember your preferences
  • Analytics cookies that help us understand which features are most helpful
  • Performance cookies that help us optimize page loading times
  • Functional cookies that remember your dashboard layout and settings

Managing Cookie Preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some platform functionality, but you'll still be able to use our core budgeting features.

8 Children's Privacy and Family Accounts

evobuarcalo is designed for adults managing family finances. We don't knowingly collect personal information from children under 13. If you're setting up budgeting categories for family members, including children, we only store the information you choose to input.

Family Budget Information

When you create budget categories for family members, this information is treated with the same privacy protections as your personal data. Family members don't need separate accounts unless they're adults who want independent access to the platform.

9 Updates to This Privacy Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. We'll notify you of material changes through email and by posting a notice on our platform at least 30 days before changes take effect.

Staying Informed

You can always find the most current version of our privacy policy at evobuarcalo.com/privacy-policy. Previous versions are archived and available upon request if you need to reference historical privacy practices.

Questions About Your Privacy?

Our privacy team is here to help with any questions or concerns about how we handle your information.

Email: help@evobuarcalo.com

Phone: +61260421311

Mail: Privacy Officer, evobuarcalo
133 Davey St, Hobart TAS 7000, Australia

We typically respond to privacy inquiries within 2 business days and aim to resolve most issues within 30 days.